Shipping policy

Standard shipping is free to every country we ship to. Express is extra and priced at checkout.

How long it takes

We make your piece in 3 to 5 working days. Then:

• Standard, free: 7 to 14 days
• Express: 2 to 3 working days

You'll get a tracking number by email when your parcel leaves Jaipur.

Duties and taxes

• US, Canada and Australia: we pay import duty and tax. Nothing to pay on delivery.
• Germany: VAT is included in the price.
• Everywhere else: your courier or customs office may charge duty or tax on delivery. We can't tell you the amount in advance or refund it.

Where it ships from

Our workshop in Jaipur, India.

Your address

Please check your address at checkout. If a parcel comes back because of a wrong address or a missed delivery, we'll resend it once you cover the postage.

If a parcel goes missing

Write to us through the contact page. We'll chase the courier. If it can't be found, we'll remake the piece or refund you.